An exceptional company is the one that gets all the little details right. And the people out on the front line, they know when things are not going right, and they know when things need to be improved. And if you listen to them, you can soon improve all those niggly things which turns an average company into an exceptional company.
Richard BransonThis is what customers pay us for – to sweat all these details so it’s easy and pleasant for them to use our computers. We’re supposed to be really good at this. That doesn’t mean we don’t listen to customers, but it’s hard for them to tell you what they want when they’ve never seen anything remotely like it.
Steve JobsIn the successful organization, no detail is too small to escape close attention.
Lou HoltzIt doesn’t bother me when people try to deconstruct my songs – because at least they’re looking at the lyrics, and paying attention to the way the story is told.
Taylor SwiftA man cannot make a pair of shoes rightly unless he do it in a devout manner.
Thomas CarlyleNever neglect details. When everyone’s mind is dulled or distracted the leader must be doubly vigilant.
Colin PowellWhen I was in college my girl got me a job at the doctor’s office she was working at. I was a file clerk. No disrespect but I don’t think a man can do that job. It takes so much meticulous and precise file-keeping.
J. ColeWhen you’re a carpenter making a beautiful chest of drawers, you’re not going to use a piece of plywood on the back, even though it faces the wall and nobody will ever see it. You’ll know it’s there, so you’re going to use a beautiful piece of wood on the back.
Steve JobsFirst I shake the whole Apple tree, that the ripest might fall. Then I climb the tree and shake each limb, and then each branch and then each twig, and then I look under each leaf.
Martin LutherQuality means doing it right when no one is looking.
Henry FordOther than obvious errors like forgetting a line, often I can’t see any difference between take one and take 20.
Clint EastwoodWhen an author is too meticulous about his style, you may presume that his mind is frivolous and his content flimsy.
Lucius Annaeus SenecaOh, the difference between nearly right and exactly right.
H. Jackson Brown, Jr.